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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mark Duprey

Mark Duprey

March 13, 2025

5  out of  5
rating by Mark Duprey
"Krista was a pleasure to work with, very informative, thorough and showed a lot of patience with us as she guided us through all the steps. A BIG thank you to Krista for her assistance."
We responded:
"Thank you, Mark, for sharing your experience! I'm glad to know that Krista provided such informative and patient guidance throughout the process. Your appreciation means a lot to us. If you have any further questions or need assistance, feel free to reach out. We're here to help! Thank you, Dave Arce"
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Christie Ball

February 20, 2025

5  out of  5
rating by Christie Ball
"Natalie was by far the best to work with!! She truly cares!"
We responded:
"Thank you, Christie! I'm glad to hear that Natalie made such a positive impact on your experience. She truly goes above and beyond to care for our customers. If you ever need further assistance or have any questions, feel free to reach out to our office. We're here to help! Thank you, Dave Arce"
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Casandra Arthur

February 19, 2025

5  out of  5
rating by Casandra Arthur
"Thank you Natalie for all of your help and patience."
We responded:
"I'm happy to hear that Natalie was able to assist you, Casandra. Your appreciation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime! Thank you, Dave Arce"
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Daryl Patrick

February 15, 2025

5  out of  5
rating by Daryl Patrick
"Natalie was so much help, I only gave her 5 stars, because 6 stars wasn’t an option! Thanks again for your help!"
We responded:
"Thank you, Daryl, for your fantastic feedback! I'm happy to hear that Natalie was able to assist you so effectively. Your kind words mean a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime! Thank you, Dave Arce"
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Marion Rogers

February 10, 2025

5  out of  5
rating by Marion Rogers
"I had the pleasure of working with Natalie and she was the best. I have never ended a call spending money with a smile on my face :) I called and same day was able to get a policy I was happy with it. I don’t know what she did but she did it . She didn’t treat me like fam. Kudos Nat stay awesome"
We responded:
"Thank you, Marion, for sharing your experience! I'm glad to hear that Natalie was able to assist you so effectively and leave you smiling. It's wonderful to know you were satisfied with your policy and the service provided. If you have any more questions or need further assistance, feel free to reach out. Stay awesome! Thank you, David Arce"
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Bruce Rossler

February 7, 2025

5  out of  5
rating by Bruce Rossler
"Great experience (as it was with our oldest kid!) Natalie is very attentive and ensured that I received the lowest rate possible, bettering our homeowners insurance for much less than AAA. Highly recommended."
We responded:
"Thank you, Bruce, for sharing your positive experience! I'm happy to know that Natalie was able to assist you in finding a better rate for your insurance. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime. - Thank you, Dave Arce"
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James Crowley

February 7, 2025

5  out of  5
rating by James Crowley
"Natalie shirvanian ... is the most pleasant woman and account representative I've dealt with at statefarm ... all business and very personable ..."
We responded:
"Thank you, James, for your wonderful feedback! I'm glad to hear that Natalie has made such a positive impression as both professional and personable. We appreciate having her on our team. If you have any questions or need assistance in the future, feel free to reach out to our office! - Thank you, Davee Arce"
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Steve Gult

January 28, 2025

5  out of  5
rating by Steve Gult
"Hazar was extremely professional, knowledgeable, with multiple auto insurance issues that needed addressing and by the end of our conversation all of my insurance needs were addressed!"
We responded:
"Thank you, Steve! I'm happy to hear that Hazar was able to assist you with your auto insurance needs. If you have any more questions or need further assistance, feel free to reach out to our office anytime. Thank you, David Arce."
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Mikesha Turner

January 20, 2025

5  out of  5
rating by Mikesha Turner
"Elvina was extremely helpful and patient with helping me get started with switching over to State farm"
We responded:
"Mikeasha, thank you for taking the time out of your day to leave us a review! We love hearing about how Elvina provided a wonderful insurance experience for you. Our office loves being your good neighbor! - Thank you, Dave Arce"
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Jez June

January 16, 2025

5  out of  5
rating by Jez June
"Just started a new policy with this location. The staff is extremely friendly and helpful."
We responded:
"Thank you, Jez, for sharing your experience with us! I'm happy to hear that our team made a positive impression. If you have any questions or need further assistance, feel free to reach out. We're here to help! Thank you, David Arce."
Profile photo of Angela Warmsby

Angela Warmsby

January 14, 2025

5  out of  5
rating by Angela Warmsby
"My experience today was like none other. Hazar took so much time with me going over the important assess of my life, making sure I have the appropriate insurance coverage. I feel, Dave Arce and associates, care about their clients."
We responded:
"Thank you, Angela, for sharing your experience! I'm glad Hazar took the time to ensure you have the right coverage. Our team is dedicated to providing personalized care, and it's wonderful to know you felt valued. If you have any more questions or need assistance in the future, please don't hesitate to reach out. Thank you, David Arce. "
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Dylan Odom

January 13, 2025

5  out of  5
rating by Dylan Odom
"Dyamond was very helpful during a stressful situation and she handled it very well i recommended when you call ask for her."
We responded:
"Thank you, Dylan, for your review! I'm glad Dyamond was able to assist you effectively during a stressful time. We appreciate your recommendation and are always here to help with any future needs. Don't hesitate to reach out! Thank you, David Arce. "
Profile photo of George Bell

George Bell

January 8, 2025

5  out of  5
rating by George Bell
"My girlfriend “Ashley” had an amazing experience with Natalie!"
We responded:
"Thank you, George, for sharing your feedback! I'm happy to know that Ashley had such a positive experience with Natalie. Our team is dedicated to providing exceptional service, and it's great to see that reflected in Ashley's experience. If you or Ashley have any questions or need further assistance, feel free to reach out to our office. We're here to help! Thank you, Dave Arce"
Profile photo of Anna Lines Cain

Anna Lines Cain

January 8, 2025

5  out of  5
rating by Anna Lines Cain
"Hazar was very professional and I give a 10/10... Highly recommend State farm Dave Arce. I go through Dave Arce for all my insurance needs. Thank you very much for your business. Thank you Hazar for helping yesterday. 😊 Well appreciated"
We responded:
"Thank you, Anna, for your wonderful feedback! I'm delighted to know that Hazar provided you with professional service. It's fantastic to hear that you choose us for all your insurance needs. We truly appreciate your recommendation and are here for any assistance you might need in the future. 😊 Thank you, Dave Arce"
Profile photo of Kim Benson

Kim Benson

December 28, 2024

5  out of  5
rating by Kim Benson
"I had such a great experience with Natalie from State Farm , she made everything so easy . I couldn’t ask for anything better. So thank you Natalie and State Farm , I’ll surely recommend you"
We responded:
"Thank you, Kim! I'm happy to hear that Natalie made your experience seamless. We appreciate your recommendation and are grateful for your support. If you ever need assistance in the future, feel free to reach out to us. Thank you, Dave Arce"
Profile photo of Delores Merritt

Delores Merritt

December 20, 2024

5  out of  5
rating by Delores Merritt
"Ms. Natalie is the nicest agent I have ever had the pleasure of working with. She went above and beyond to help me. I am pleased with the outcome and I would recommend her and her supervisors to anyone. Thank you again Ms. Natalie. I really appreciate you."
We responded:
"Thank you, Delores, for your wonderful feedback! I'm delighted to hear that Natalie provided exceptional service and exceeded your expectations. Your recommendation means a lot to us, and we're grateful for your appreciation. If you ever need further assistance, don't hesitate to reach out. Thank you, David Arce"
Profile photo of Stewart Battle

Stewart Battle

December 19, 2024

5  out of  5
rating by Stewart Battle
"Hazar was very helpful and got my policy worked out"
We responded:
"Thank you, Stewart! I'm glad to hear that Hazar was able to assist you effectively with your policy. We appreciate your feedback and are here to help with any future needs or questions you might have. Feel free to reach out anytime! Thank you, Dave Arce"
Profile photo of JIAYU LIU

JIAYU LIU

December 13, 2024

5  out of  5
rating by JIAYU LIU
"The agent is helpful, patient and professional. Really nice experience I got my problem solved"
We responded:
"Thank you, Jiayu, for your kind words! I'm glad to hear that you had a positive experience with our office. If you have any more questions or need further assistance in the future, feel free to reach out. We're here to help! Thank you, David Arce. "
Profile photo of Ernie White

Ernie White

December 10, 2024

5  out of  5
rating by Ernie White
"Had a great experience with Natalie and the team at the Taylor office. She was very patient with me and very understanding. Will keep my business here and suggest to friends and family. Thank you"
We responded:
"Thank you, Ernie, for your kind words! I'm so happy to hear that you had a great experience with our team at the Taylor office. Natalie and everyone here strive to be patient and understanding, and it's wonderful to know that it made a difference for you. We're grateful for your recommendation and look forward to assisting you, your friends, and family in the future! Thank you, David Arce. "
Profile photo of Cody Higgins

Cody Higgins

December 9, 2024

5  out of  5
rating by Cody Higgins
"Hazar was awesome! She made the process of adding a second vehicle to my policy effortless. The quote was reasonably priced and she took time to answer any questions that I had. Thank you!"
We responded:
"Cody, thank you for your wonderful feedback! I'm glad Hazar could make the process of adding a second vehicle to your policy so smooth. It's great to know you found the quote reasonable and that all your questions were answered. We appreciate your trust in us and are here for any future needs! Thank you, David Arce"
Profile photo of Manya Swift

Manya Swift

November 30, 2024

5  out of  5
rating by Manya Swift
"Elvina was great! She was able to give me a quote within a couple hours of inquiring and made the whole process simple and easy to understand as a first time insurance holder. Not only that I got the best deal I was able to find. Thanks so much."
We responded:
"Hi Manya, Elvina is a valuable member of our team, and I'm glad she could assist you so efficiently! It's wonderful to know that she made your first experience with insurance straightforward and that you found a great deal. Thank you for sharing your positive experience, Manya. If you have any further questions or need assistance in the future, our office is here to help! Thank you, Dave Arce"
Profile photo of Archer Archer

Archer Archer

November 29, 2024

5  out of  5
rating by Archer Archer
"Super friendly and trying to help me get insurance"
We responded:
"Archer, thank you for the fantastic review! I'm happy to know you found our team friendly and helpful in getting your insurance sorted. If you have any further questions or need assistance in the future, don't hesitate to reach out. We're here for you! - Thank you, Dave Arce"
Profile photo of Melissa

Melissa

November 25, 2024

5  out of  5
rating by Melissa
"Natalie was amazing!!! She helped me switch my homeowners and auto policies and turned it into a great experience. She was so easy to talk with. It felt like I had known her for years and have actually never met her in person. Would definitely recommend!!!!!"
We responded:
"We appreciate you taking the time to leave a review, Melissa! I'm so glad Natalie could make the process of switching your homeowners and auto policies such a positive experience. It's fantastic to hear that she made you feel so comfortable and at ease, even without meeting in person. We truly appreciate your recommendation and are here for any other insurance needs or questions you might have! - Thank you, Dave Arce"
Profile photo of James Rochowiak

James Rochowiak

November 19, 2024

1  out of  5
rating by James Rochowiak
"The customer service is horrible. They will charge you after the policy is no longer in effect. The communication between office, underwriting is awful. They want to audit you everytime you turn around. Sad. All we did was pay our bill. Never had a claim. No way to treat a customer."
We responded:
"Thank you for sharing your feedback. We’re truly sorry to hear about your frustration. While our office doesn’t handle decisions made by the Underwriting departments, we understand how this situation has impacted your experience. Please know we’re here to help address any lingering concerns or provide clarification. If you’d like to discuss this further, feel free to reach out to our office."
Profile photo of Chanise Turner (Niecey)

Chanise Turner (Niecey)

November 15, 2024

5  out of  5
rating by Chanise Turner (Niecey)
"Natalie is very sweet and knowledgeable!! She made sure to explain every step throughout the process, answered all my questions, and made getting insurance a pleasant experience 🙂"
We responded:
"Hi Niecey, Natalie is indeed a gem! I'm happy she could make your insurance experience pleasant and informative. Our team takes pride in ensuring every step is clear and all questions are answered. If you need any further assistance, we're here for you. - Thank you, Dave Arce"