State Farm® Insurance Agent Dave Arce
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Bodyartbeauty
November 1, 2024
5
out of
5
rating by Bodyartbeauty
"Natalie completely enjoyed talking to her and how she broke everything down to me so friendly and easy and comfortable to talk to. I’m so thankful for her"
We responded:
"Thank you for your wonderful review! I'm so happy to hear that Natalie made your experience so comfortable and easy to understand. We're grateful for her dedication and glad she could assist you so well. If you have any further questions or need assistance in the future, don't hesitate to reach out. Thank you, Dave Arce"
Rhonda Good
October 30, 2024
5
out of
5
rating by Rhonda Good
"Statefarm is my number one choice no matter what state im living in. But Natalie over in Daves office has been the most helpful agent i have ever had the pleasure of being a client of. She is extremely friendly and very knowledgeable. And was able to get me the price i could afford for renters and auto insurance. I definitely recommend talking with her if you contact this office. She will do everything she can to get you what you need for insurance at a price you can actually pay. 10 stars if i could!"
We responded:
"Rhonda, thank you so much for your wonderful review! I'm really happy to know that Natalie has provided you with such exceptional service. Her friendliness and knowledge truly make a difference, and it's great to hear she was able to find you affordable renters and auto insurance. Your recommendation means a lot to us. If you ever need anything else, don't hesitate to reach out. Thank you, Dave Arce"
Rick Douglas
October 17, 2024
5
out of
5
rating by Rick Douglas
"Krista was a huge help!"
We responded:
"Krista is indeed a fantastic asset to our team, Rick! I'm glad she was able to assist you so effectively. If you need anything else, our office is always here to help. Thank you, David Arce"
Sam Costello
September 20, 2024
5
out of
5
rating by Sam Costello
"Elvina from State Farm gave me high quality professional Assistance with a positive attitude and I appreciate her services"
We responded:
"Sam, thank you for taking the time out of your day to leave us a review! We love hearing about how Hazar provided a wonderful insurance experience for you. Our office loves being your good neighbor! -Thank you, Dave Arce"
Jill Ziomek
September 13, 2024
5
out of
5
rating by Jill Ziomek
"Elvina was wonderful! I had an amazing experience and Elvina's service was outstanding. The insurance product was exactly what I sought. She went above and beyond to help me. Thanks for everything!"
We responded:
"Jill, thank you for your wonderful review! I'm glad to hear that Elvina provided you with outstanding service and that the insurance product met your needs perfectly. It's great to know she went above and beyond to assist you. We appreciate your kind words and are here for any future needs or questions you may have. Thank you, Dave Arce"
Jari Anne Banks
September 13, 2024
2
out of
5
rating by Jari Anne Banks
"Could not believe what an ordeal it was to get an insurance policy for a used car we purchased yesterday. We could not drive off with the car until the dealership received the insurance information. We were told it was emailed to us the day before but it was for one of our other vehicles that was insured in another state. After many phone calls from us and the dealership someone from an 800 State Farm location ended up getting us the information we needed. The sales person at the dealership was as frustrated as we were - sitting around waiting for many hours was a painful experience. Extremely disappointed with David Arce's office."
We responded:
"Thank you for your feedback. We sincerely apologize for the challenges you experienced during the process of securing your insurance policy. This situation was unfortunately compounded by system errors on our end. We understand how frustrating it must have been for both you and the dealership, and we truly regret the inconvenience it caused. Please know that we are continuously working to improve our processes and avoid issues like this in the future. We appreciate your patience and the opportunity to address your concerns."
Grace Turner
September 12, 2024
5
out of
5
rating by Grace Turner
"I was really blessed today to receive assistance from Natalie truly a godsent I do believe I got the best price and discounts that I could work with. Thanks a lot Natalie keep up the good work God bless you"
We responded:
"Grace, thank you for your wonderful review! I'm glad Natalie could assist you and provide the best price and discounts. Your kind words mean a lot to us. If you need any further assistance, feel free to reach out. Thank you, Dave Arce"
Jen Ka
September 11, 2024
5
out of
5
rating by Jen Ka
"Natalie went above and beyond to ensure my family and I had the best coverage, including life ins and rental ins! Thank you Natalie"
We responded:
"Thank you, Jen, for your review! It is great to hear Natalie provided excellent service and ensured your family had the best coverage for life and rental insurance! We appreciate your trust in our team. If you need any further assistance, please don't hesitate to reach out. Thank you, David Arce"
Brandon Villanueva
September 10, 2024
5
out of
5
rating by Brandon Villanueva
"I was following up on a quote as a new insured driver and the process could not have gone any smoother! Thanks to Natalie, my representative, I was able to have everything signed for and set up in no time! Additionally, my rates couldn’t have been any lower, it was a real pleasure."
We responded:
"Thank you, Brandon, for your review! I'm glad to hear that Natalie was able to assist you. If you have any further questions or need assistance in the future, our office is here to help. Thank you, David Arce"
sara “lynn” chamas
August 26, 2024
5
out of
5
rating by sara “lynn” chamas
"Natalie was a great a gent to speak with everything went smoothly, and I got the best price and great deal and discounts. Highly recommended."
We responded:
"Thank you, Sara, for your kind words. I'm glad Natalie could assist you smoothly and help you find a great deal with discounts. Your recommendation means a lot to us. Thank you, David Arce."
Alexander Campbell
August 16, 2024
5
out of
5
rating by Alexander Campbell
"Natalie was awesome and very helpful withh everything I needed"
We responded:
"Hey Alexander, Thanks for the awesome review! I'm glad Natalie could help you with everything you needed. If you have any more questions or need further assistance, feel free to reach out anytime. Thank you, Dave Arce"
Christopher Novak
August 12, 2024
1
out of
5
rating by Christopher Novak
"My entire experience with this agency has been a nightmare. When I initially requested a policy, they argued with my and told me my health coverage did not qualify to waive PIP. This is despite me providing a coverage confirmation letter. Only after threatening to not go through with the policy did they magically realize they were wrong. Next, when it came time for my first renewal, my premium shot up over $300 despite no tickets and no claims. When questioned about it they said “rates in Michigan went up”. They admitted to knowing about the pending rate increase when they wrote my initial policy, but did not foreshadow it “because they did not know the exact amount of the increase”. Talk about bait and switch. I am finally trying to get rid of them, but they are making it impossible. I requested cancellation of my policy effective 8/2/2024 and received a confirmation email the same day. 10 days later, my policy is still showing in effect and a payment is showing due. I guess they think they can just force me to stay with them. Avoid this agency at all costs!!!!"
We responded:
"Christopher, I am sorry for your experience with our agency. We continue to improve each and every day. As you know there are many times the front line agency is at the mercy of processing activities outside of our control. My team works hard everyday to operate with these challenges. Good luck with your insurance journey."
Anna Lines Cain
August 6, 2024
5
out of
5
rating by Anna Lines Cain
"NATALIE WAS AMAZING!!! She explained everything to me. I wish everyone had her personality and respect. She's very great at what she does, and I would highly recommend her to everyone.. Please go to State Farm.. I was getting ripped off at my other insurance company. State farms prices were way better. You have a customer for life!! Thank you 😊"
We responded:
"Hey Anna! Thanks so much for your awesome review! I'm really happy to hear that Natalie was able to explain everything clearly and made you feel respected. It's great to know you're satisfied with our prices and service. We're grateful to have you as a customer for life! If you ever need anything else, just let us know. Thank you, Dave Arce"
Jenks Kirk
August 5, 2024
5
out of
5
rating by Jenks Kirk
"Excellent! Very professional, personable, helpful and efficient. Love State Farm, our agent and staff. We definitely recommend them to family, friends and others that are looking for insurance."
We responded:
"Hey Jenks, thanks a ton for your awesome review! I'm so glad you found our team professional, personable, helpful, and efficient. Your recommendation means a lot to us! If you ever need anything, don't hesitate to reach out. Thank you, Dave Arce"
mark graves
August 2, 2024
5
out of
5
rating by mark graves
"It was great! Natalie was very professional"
We responded:
"Hi Mark! Thanks a lot for the awesome review! I'm glad to hear that Natalie provided you with professional service. If you ever need anything else, feel free to reach out! Thank you, Dave Arce"
Lisa Havens
August 1, 2024
5
out of
5
rating by Lisa Havens
"I had a lady name Diane today at the State Farm office in Madison Heights and she was wonderful she took care of my problem and she was so pleasant and polite it was a pleasure talking to her"
We responded:
"Hi Lisa! I'm so happy to hear that Diane was able to assist you so wonderfully! It's great to know she was pleasant and polite while resolving your issue. If you need anything else, feel free to reach out. Thanks for sharing your experience! Thank you, Dave Arce"
Kimberly Garner
July 30, 2024
5
out of
5
rating by Kimberly Garner
"Hazar was amazing and extremely informative. She help lower my rate and got me more coverage. If you call this office, definitely ask to speak with her. She will take all the time needed to make sure you get the best deal."
We responded:
"Kimberley, thank you for your review! I'm happy to hear that Hazar was able to help you lower your rate and get more coverage. If you ever need anything else, don't hesitate to reach out! Thank you, David Arce"
Anne Green
July 25, 2024
5
out of
5
rating by Anne Green
"Natalie was so very knowledgeable & explained everything in detail so I knew exactly what coverage I had & what it covered. She was very friendly & courteous. Great job Natalie I will refer others to you. Thank you for making my day better."
We responded:
"Hi Anne! Thanks so much for the wonderful review! I'm really glad to hear that Natalie was able to explain everything in detail and make your day better. We appreciate your kind words and the referrals! If you need anything else, feel free to reach out. Thank you. Dave Arce"
Dalton Hawks
July 21, 2024
5
out of
5
rating by Dalton Hawks
"The staff is awesome always willing to help"
We responded:
"Dalton, thank you for your review! If you ever need anything else, we're here for you. Thank you, David Arce"
Tyler Lacombe
July 19, 2024
5
out of
5
rating by Tyler Lacombe
"Natalie was an absolute gem, she helped me every step of the way and made it super easy im so glad that we got the deal done!"
We responded:
"Hey Tyler! I'm so glad to hear that Natalie was able to assist you every step of the way and make the process super easy! We’re grateful for your feedback and happy we could get the deal done for you. If you need anything else, feel free to reach out! Thank you, Dave Arce"
gabi wright
July 18, 2024
5
out of
5
rating by gabi wright
"I worked with Elvina and she was very nice and helpful and it was such an easy process!"
We responded:
"Gabi, I'm glad you had a great experience working with Elvina! We're happy to hear the process was easy for you. If you need any further assistance, feel free to reach out! Thank you, David Arce"
Chandra Towler
July 17, 2024
5
out of
5
rating by Chandra Towler
"Today I had an absolute 💯 experience with Hazar for homeowners insurance along with a bundle she did for me as well as even sat in on a 3 way call to get everything taken care of..she needs a raise she is totally a keeper and has great customer service, and is a pure pleasure to have help you with insurance needs."
We responded:
"Chandra, we love seeing reviews like this! Thank you for putting the time aside to let us know how we’re doing. We’re grateful to have provided you with excellent customer service and look forward to continuing to serve your insurance needs! -Thank you, David Arce"
Danny Moore
July 16, 2024
5
out of
5
rating by Danny Moore
"Very helpful and polite! Natalie was awesome!!"
We responded:
"Hi Danny, thank you so much for your fantastic review!!! We're so happy you found our service helpful and polite. Natalie is indeed awesome, and we're grateful to have her on our team! If you need any further assistance, don't hesitate to reach out! Thank you, Dave Arce"
Joseph Misko
July 9, 2024
5
out of
5
rating by Joseph Misko
"Hazar was professional and prompt. Couldn't have asked for more. Highly recommended!"
We responded:
"Thank you, Joseph! I'm glad to hear that Hazar provided you with professional and prompt service. We appreciate your recommendation and are here for all your insurance needs in the future. Thank you, David Arce"
Brittnay Miles
July 9, 2024
5
out of
5
rating by Brittnay Miles
"Elvina was very patient and helpful. I appreciate the great customer service!"
We responded:
"Thank you for your kind words, B Miles! Elvina and I are glad we could provide you with patient and helpful customer service. We appreciate your feedback and are here for any future insurance needs you may have. Thank you, David Arce"